Last week, SHIFT was invited to PwC’s Rise Up Summit, a global event that showcased innovative approaches to helping companies get through the pressures of the pandemic.
Last week, SHIFT was invited to PwC's Rise Up Summit, a global event that showcased innovative approaches to helping companies get through the pressures of the pandemic.
This was far more than a demo of our new Resilient Teams Toolkit, which we launched in response to teams’ changing needs during the crisis—it was also an opportunity to explore the urgency to support struggling managers and teams in this moment and help them cope with the challenges ahead.
Based on hundreds of conversations with managers and leaders, we shared three important insights that we think should be on every leader’s radar right now:
We’ve seen that when managers show understanding and acceptance of their team’s decreased productivity, trust rises, stress declines, and in return productivity soars.
When these teams have an open conversation in which they share their struggles and feelings, they’re able to identify how they can better support one another and take on more responsibility, helping to distribute leadership and reduce the burden on their manager.
This may feel uncomfortable at first, but we find that when team members share how they’re really doing, people are far more willing to help out, pick up slack, and check-in on one another. In contrast, on those teams that leave feelings to fester, resentments build and cohesion frays.
Matt Petrilla from Vanguard, a long-time SHIFT client presented with us, and captured this moment best:
“This pandemic has reinforced how important the team as a unit is. Everyone is being tested right now, but the stronger your team foundations, the better you are to handle what comes down the road, even if you can’t predict it.”
Thanks to PwC for featuring SHIFT. If you want to learn more about how you can help bring your team together at this critical juncture, be it to help them feel heard, to share the load, and support one another, we have you covered. Try SHIFT"s Team Resilience Builder free.